Usacomplaints.com » Health & Medicine » Complaint / Review: Walgreens Pharmacy - Poor customer service. #538394

Complaint / Review
Walgreens Pharmacy
Poor customer service

Our mom named set for a refill at 9:30 am and was informed it'd prepare yourself by 11 am. Last month whenever we visited get her prescription at that time we were informed it'd prepare yourself, they informed us these were focusing on it also it could be another 20 minutes. This time around we offered them an additional time and fifteen minutes before we attempted to choose it-up. Although we were waiting within the drive-through for that worker to confirm it another vehicle pulled up. Once the worker returned towards the screen, she waited about the additional client first. After she was completed with them, she returned about the telephone to inform us the pharmacist was only today completing the prescription also it will be a few more moments. After another five unitsapproximately, she returned to deliver us the container for the cost. While she delivered the container back out to us with my moms charge card and medication, it simply sprang open and anything dropped out and under my vehicle. The worker didn't discover because she'd wandered down the moment she delivered the container out to us. I'd to press out my vehicle door that was plugged from the container which was nevertheless only hanging there. Then I'd to obtain on my fingers and legs to achieve my momis medication. Being a-50 year-old lady with poor legs, it was not the simplest control for me personally. At virtually no time did anybody in the drugstore request when they might be off any aid and sometimes even if there is an issue. A couple of months before, they stated they'd contact my momis physician to obtain a refill approved so when we returned 24 hours later, they stated to understand nothing about that. Our mom needed to wind up calling her physician and obtain the refill named by which delayed her obtaining her medication for another full-day. Obviously, I've persuaded my mom to maneuver all her presciptions from Walgreens. We shall not be returning there for almost any cause.


Offender: Walgreens Pharmacy

Country: USA   State: Texas   City: Mansfield

Category: Health & Medicine

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