This company should be ashamed of themselves. My parents 75 and 76 years old have had a policy with them for 6 years. My dad had a significant stroke that left him seriously debilitated. He was sent home to die with dignity and respect. My mother contacted Bankers Life to "activate" his policy for home care. Believing in what the agent sold her (all lies).
She was told by MULTIPLE people at Banker's Life, "He (my father) met criteria for round the clock care 24 hours / 7 days a week". Any sane person would believe that meant Bankers Life would pay on the claims for round the clock care givers 24/7. WRONG!!! They failed to mention the BUT... He met criteria for round the clock care 24/7 BUT... The policy will only pay a maximum benefit of $120 a day. Now who knows anyone who will work for $5.00 a hour? No one. It's not American. It's below minimum wage. Disgraceful!!! Bankers Life is deceiving our elderly. They are selling them a pack of lies to get them to sign up for the policies. They had no problem taking the funds from my parents to pay the policy premiums, but they have all kinds of problems paying on the claims. I say it's Elder Abuse!!! When you call the company, you get a huge run around with empty promises that they will "look into it", and call you back. No such luck. "Customer Service" representatives are very rude. I spoke with five different people trying to help my mother, to no avail.
Beware!!!
Beware!!!
I can only hope someone will see this posting and avoid getting involved with Bankers Life & Casualty.
For my mother whom is 75 years old to have to go through this while trying to care for her 76 year old status post stroke husband of 54 years is a crying shame.
Again, I say to Banker Life & Casualty - SHAME on you!
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