Well, I ordered the Pure Acai Berry Cleanse Free 14 day Trial from Life Nutrients LLC. I should have known better, seeing as how nothing is free, but I was sure I could cancel during the free trial period so I would only be paying the initail shipping and handling fee. Ha.
I gave them my credit card number for the shipping and handling, read the terms and conditions and awaited my free trial product to arrive. Be forewarned ; Free Trial means from the day it was ordered, not the day it was received. However, being naturally suspicious, I left myself a note on the calander on when I should cancel. Before the trial dates end (because they WILL charge you the moment the trial date is over) but a couple of days after I got the product.
By the time the product got here, I would have had aproximately 7 days to take all of my Acai Berry Cleanse and decide if it was what I wanted and cancel if not. Since they sent me a 2 week supply, I would suppose this is terribly misleading to anyone who doesn't read in the terms and conditions about when the trial period actually starts. I mean, if I get a product 6 days after I order it and it is a 14 day supply, I would like to think I get to have the whole 14 days to use the supply so I can make an accurate decision.
Apparently Not. BIG SURPRISE THERE.
So I cancelled the product when it got here since I was not going to have time to take my supply and then decide. This way, I figured I could take it for the full 2 weeks and decide without being rushed if I wanted to continue purchasing the Acai Berry product.
Note to anyone reading this; DO NOT BELIEVE THEM WHEN THEY SAY YOUR ACCOUNT IS CANCELLED. Write down the persons name, the date, the time and any price change offers, free products they will ship even though you have cancelled, and the cancellation number. Because I did, and I have STILL been charged $87.47 for the next 2 consecutive months for products I do not want. Add insult to injury, I can only get my money back for one bottle (because although the other one was sent as a "free" gift to entice me into future purchases of the product, it WASN'T FREE) so the return period of 30 days has expired. And then to add even more insult, I have to pay shipping to send everything back. What a SCAM. There is absolutely NO records of my cancellation number, my phone call within the 2 week period, or the person who cancelled the order for me. Surprise surprise surprise.
And don't expect any help from customer service. They are a bunch of low paid people trying to scrape a living out of being yelled at by disgruntled customers.
Needless to say, save yourself the aggrivation. Scam scam scam. Do NOT order Pure Acai Berry Cleanse from Life Nutrients LLC out of Renton Washington. There is no way to get in touch with supervisors, and no help no matter how many times I call, although after the 4th time, my account is supposedly cancelled. I guess I will have to wait until the November billing on my credit card to find out.in the meantime, I have my credit card company doing a merchant dispute in the hopes of retreiving my money (doubtfull) and I am considering contacting the Better Business Bureau just to give myself some personal satisfaction.
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