I ordered Acaiburn on January 8th. They debited my bank account for $59.95 on Feb 2nd. I cancelled on Feb 12th, and then they debited my bank account again on Feb 17th for $59.95 for a 2nd shipment (which I NEVER received). It states they will not debit your bank account for 14 days after shipment is received, and then you have 60 days to cancel for a FULL REFUND. I called on Feb 12th and cancelled. The woman who helped me did not tell me I had to send back the pills or the unused portion of the pills. I waited and waited patiently for them to refund both charges to my bank account. When this did not happen, I again called the company and they told me I had to send back the unused portion of the pills.By this time, it was May 29th. That day I sent a letter and the pills back to the company, which they signed for on June 5th. I sent them an email in regards to my refund. They told me I have to call personally to the company, which I did that today. They told me that even though Ive sent letters, have a signed copy of the receipt showiing they received the pills back, and they have a record of me cancelling on Feb 12, well withini the 60 days of cancelling, and also NOT receiving a 2nd shipment even though I was charged for it, they will NOT return any of the money the debited from my account. They said it's been 120 days since my order, so therefore, they cannot return anything. So, they have my $119.90 and THIS IS A SCAM... These do NOT WORK. I should have these pills analized and see what is really in them. Do not take these pills and do not order from this company. Oh, and BTW, they also at the bottom on their ad, have this other SCAM going. They charge you $4.95 for some program I wasnt aware of, along with another $9.95 for another program I wasnt aware of. I was charged $4.95 7 times, and $9.95 3 times. I thought this was charges from my children charging games on XBoxLIVE My fault, i should of checked on it. I didnt ask for these charges back, but be aware they will charge this to you also. I really got ripped off... This is not going to be my last phone call to them.
Also, when i called today, they said I DIDNT CANCEL with them. Then I said well if I didnt cancel with you, why did you stop my shipments, and then he said ' SOMEONE CANCELLED ON FEB 12TH" and I said "someone?"... Who would that of been, if not me? Fortunately, i kept records of each date, and when i cancelled, just in case.
WOW, they have made alot of money off of people, and are not returning it.
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