I visited LabCorp for a standard pre-employment drug screening. When I arrived, there was no one at the counter and a large gentleman was already waiting, in a somewhat agitated manner, at the counter. We could both hear an argument down the hall. Leaving the front counter unattended for that long is a serious breach of security as anyone can view or tamper with the stacks of patient forms and so on.
After 10 minutes or so, a woman finally came up to the counter and took our driver's licenses and basic personal info. She then said, "I should switch y'alls licenses and have some real fun" and then she smiled. So I told the other guy that he would be in _serious trouble_ if that happened. This was because I had eaten a bag of poppy seeds and some FD&C blue dye earlier.
We then had to wait another 20 minutes at least before the guy ahead of me finally was called to the counter. And then another 20 minutes after that I was called. From prior experiences with drug screenings this is a ridiculous amount of time to wait.
On top of that, the handicapped access was horrible at the front door. A gentleman in a wheelchair tried to ram his way into the push-only unfriendly lobby door. This caused quite a stir in the lobby and upset many women as they scrambled to hold the door for him, while I had to finish one of my forms.
On top of that, patients were forced to hand off their urine samples (which were warm) in front of other patients — this should absolutely be a private affair. And since mine was blue colored, I found myself to be more of a center of attention than necessary.
All in all LabCorp was a very unprofessional and slow testing company. And the fact that their handicapped access was very poor made it an even worse experience.
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