I went to ATB tanning in June to get ONE session of the VersaSpa spray tan, because I was going on a weekend vacation and needed some quick color. I am extremely fair skinned and I told the girl under NO circumstances would I or could I use a tanning bed, because it burns me and it only makes my freckles darker.
She assured me the VersaSpa is what I wanted because it gives a nice color and it spreads really nicely, leaving no streaks or discoloration. I agreed, because it sounded like a pretty good option. I said time after TIME I only wanted ONE session, and I didn't want to sign a contract. I CLEARLY said I didn't want to begin a contract. Not only did she blatantly lie to my face about the contract (she actually called it a "FORM"), she lied about the price AND how long I was going to be paying. I was told I would pay one payment of 45.55 or something. She told me to fill out this "form" so they could put me in the computer in case I ever wanted to obtain a membership. I didn't mind, I obviously didn't consider she was LYING to me about this "form", and I was in a hurry to get a little color, so I gave them my card number, signed, and I thought all was good.
I used the versaspa spray booth once. Not only did i pay 45 for this, but it left me streaky and orange!!! Which she told me up front it wouldn't do!!!
July rolls around and I notice ATB charged me 78.88 on my card AFTER I paid the 45. Naturally, I was confused and very shocked. I called them up, and come to find out the girl placed me under a 1 year VIP contract, which apparently includes unlimited BED tanning. Really? Really!? Not only did I tell her I wanted ONE simple session of the SPRAY tan, but I CLEARLY told her I could NOT use an actual BED. She lied straight to my face and purposely set me up for the VIP membership so she could get the top commission. Apparently the 45 was the STARTUP fee, and the 78 was the actual monthly fee I wasn't told about..
Now I'm stuck paying $78 a month for something I'm NOT going to use, and I'm only three months into the "form" should I say. These people don't care who they rip off, as long as they get their commission out of you signing their "forms".
ATB has ripped off DOZENS and DOZENS of people!!! Don't get scammed and lied to like so many others!!! Report to better business bureau!!!
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