I placed an order just yesterday for the "Free Trial". I started reading online reviews about this company and seriously got scared. I called them first thing this morning and asked that the order be cancelled. They told me that it had already been processed. So I proceeded to tell them to cancell all future shipments. That I wanted to go ahead and cancel my "FREE membership". The little snot who I was talking to gave me a RAO# and a cancellation #. She then proceeded to tell me that the order would be billed and shipped still at the end of 21 days! They have the cancellation number in their system, I know this because I called a 2nd time and asked for them to repeat it to me. I was told that I would have to accept the package for which I would be billed $79.00 for and then open it and write my cancellation # and RAO# "anywhere on the invoice". Are you kidding me? I asked them how would I know if they received the package and was told to get a tracking number. I said thank you. Hung up. And then called my bank. The bank told me that the first $3.95 shipping charge was in processing already. So I will have to eat that one. They said I could cancell my visa bank card and have a new one sent to me. That if this company tries to charge anything to my old card after today it will not go through because it has been cancelled. I asked about any charges possibly being rolled over to the new card and I was told that wouldn't be allowed to happen because the company has not been authorized to charge it to the new visa bank card number. It's been come kind of lesson to learn for me! I only wish I had done my homework FIRST. If there was ever a time that I seriously wish I could reach through a phone line and do bodily harm to someone it was today!
Crzy1
Warrior, Alabama
U.S.A.
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