Usacomplaints.com » Health & Medicine » Complaint / Review: Pure Fitness - A total scam when trying to cancel. #482880

Complaint / Review
Pure Fitness
A total scam when trying to cancel

I had been a member of Pure Fitness for quite a few years as is my husband. I enjoyed working out there, but then I purchased Wii Fit and Active and didn't go any longer to the club. I went in to cancel my membership and was convinced to go another 3 months which I did and paid for at that time. But, then I was charged another payment before the 3 months was up. I went into the club and cancelled my membership and I have the paperwork. I have received 2 bills saying that I owe for continued membership.

When I called and said I had cancelled and that the manager Randy was the one who signed the cancellation they told me to bring that in. I shouldn't have to go in and waste my time and gas when I already cancelled.
I had a fantastic rate for my membership ($10/mo) which I always paid upfront for a year and received 3-6 months free. I was not unhappy with the club until I cancelled. Now, it is becoming a nightmare with them saying it could go to collections. Plus, just for the pure exasperation, I want my $10.17 back that they took from my account.

Be careful when joining this club or any club. Month to month is a definate scam.


Offender: Pure Fitness

Country: USA   State: Arizona   City: Tempe
Address: 1840 E. Warner Rd

Category: Health & Medicine

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