The doctor kept me waiting over an hour and a half for a session and it was evening, so his clerk scheduled me for the following day. She had already collected a forty dollar co-payment from me. The following day after another long wait, the doctor greeted me and immediately apologized for not having time for me today either. He said the clerk would refund the copayment i'd made. I went to the front desk and told the clerk, but she said she would send a check in the mail instead of applying the credit back to my card. That was three months ago. I have phoned the doctor's office numerous times and left voice messages. They have not returned my calls. They still owe me 40 dollars for my copyament. I found out that my insurance did not cover the doctor. I received a bill from them, for the two sessions I did not receive from the doctor, and they have sent the bill to a collection agency which theatens to charge interest for non payment.
The collection agency appears to be affiliated with the doctor's business, and they not returned the calls i made this week either. I am phoning them again and again and getting no answer! Can doctor businesses get away with this?
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