Complaint / Review
Total Cleanse
Took money from my bank account without telling me, false advertise

I requested 1 bottle for trial test, at approx.$19.00, it would be a 30 day amount. Approx. 2 weeks after my order arrived, I recieved a 2nd notice that they were prossesing a 2nd order. At this point I contacted the customer service number and requested this order to be terminated. I was then told that when they recieved the shipped item back from me they would refund my $84.00. I never was told about a subscription only one bottle for trial test, at $19.00, not that they would help themselves to my bank account.

When I requested they stop shipment, they said they could'nt do that, which I quickly explained that I am in the shipping business and yes they could, but customer service refused. This whole thing is a disgrace during hard times like this, the system they have is impossible to get your money back, and they still have my credit card info. Please helpe in this matter. Thank you Ken!

Ken
ANAHEIM, California
U.S.A.
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