Usacomplaints.com » Health & Medicine » Complaint / Review: My Fitness Mentor - Charged my credit card without my knowledge or permission. #411840

Complaint / Review
My Fitness Mentor
Charged my credit card without my knowledge or permission

This company placed a $29.99 charge on my Credit card on January 15 without my knowledge.

I had never heard of them previously.

When I called their 800 number, they explained that they don't sell a product, just fitness advice. They claimed that the charge was originated by Adipose.com - another company I had never heard of - only a web site per the My Fitness telephone representative.

They were willing to remove the RECURRING charge and credit my account for the 29.99 billing after I told them I had already closed the account and disputed the charge with the CC company.

Be prepared for a long hold when you call them. Choose the phone option to speak with someone about your account.

This must be a hack job since I only use the affected credit card for gasoline and never for any transaction where my address would be included. They did have my address.

If you have been victimized by this company, please take the time to also file a report with the Federal Trade commission at: https://www.FTCComplaintAssistant. Gov


Offender: My Fitness Mentor

Country: USA   State: Utah   City: American Fork
Phone: 8005077385
Site:

Category: Health & Medicine

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