You go in with a problem, they do the exam/x-rays... You meet with the dentist who tells you what work needs to be done, then they ask you to sit with the office manager who goes over the procedures and the cost with you.
I have insurance! They told me i need a root canal and wisdom teeth extracted, they told me that my insurance does not cover ANYTHING... My bill came out to be $3100 they told me that if i paid in cash they will reduce the price down to $2200, but i have to pay in cash first and then they can make my appointment.
I called my insurance company and they told me that ALL of the procedure is covered by my insurance and the whole thing should cost no more than $700!!!
Royal dental uses different codes that don't match with the insurance companies, they fail to tell the customer that they have to get a pre-authorization from the insurance company... They are manipulating customers into thinking their insurance company will not cover anything and make you pay out of pocket. They charged me $80 for a consultation with the oral surgeon (she was not allowed to make the appt. Till i paid them first) when i spoke to my insurance company they said i did not have to pay for consultation b/c it was covered!
DO NOT TRUST them when they say "it is not covered by your insurance"
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