Complaint / Review
Universal Benefits
Steals money from your checking account

According to the Canadian Better Business Bureau, this company is in Canada and the Champlain NY address is a mail drop.

When you contact Universal Benefits, they give you the phone number of a third party billing which is answered by a machine. It take days of leaving messages to have them call back.

I am still waiting for a refund from them. I sent back the packet as I was instructed but still have not heard from them.

They deducted, electronically, $279 from my checking account in Nov. Without my knowledge. Anthony Miller from United Response said that I authorized it either by phone or e-mail. I did not. Good Luck trying to get the money back.

Evidently, I am not the only person this has happened to. File a complaint at your bank immediately.

Arlene
Williamsburg, Virginia
U.S.A.