I called today for general questions and to have my password reset. I was on the phone a total of 1 hour and 25 minutes - 4 calls - cut off twice and transferred 8 times. I cannot believe we as insurers are at the mercy of this lack of customer service. This is totally wrong.
Complaint / Review
Anthem
Worst customer service possible
Author: Betty320
Offender: Anthem
Country: USA State: Kentucky City: Louisville
Address: PO Box 37010
Phone: 8003246086
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