I did not authorize a charge for these products. I only authorized a shipping charge for a free sample of Acaia Slim on 11/20, and on 12/05 and I was never made aware that I must cancel within 14 days. It was only after I started looking into complaining that I saw that condition at all on someone elses complaint.
I NEVER authorized any charge for a free trial of Fit-Factory or any other such product! I had never heard of Fit-Factory before in my life before I found it on my credit card bill. I can't stop that free trial when I never authorized it in the first place. Consider this a stop everything to do with this company and report it since there are so many other complaints by others who have the same complaints.
On 1/06 I called their Customer Service, and after long waits, a recorded message said that their internet was down and to call them back later.
I am reporting this to the Better Buisness Bureau of Minnesota.
Sincerely,
Louisa Cheslock
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