Usacomplaints.com » Health & Medicine » Complaint / Review: Central Coast Nutraceuticals - AcaiPure - Charged my card for a 2 week trial, refused to give me an RMA number to return product, RUDE customer service, extended wait on hold. Had to cancel my credit card to protect my money!. #398340

Complaint / Review
Central Coast Nutraceuticals - AcaiPure
Charged my card for a 2 week trial, refused to give me an RMA number to return product, RUDE customer service, extended wait on hold. Had to cancel my credit card to protect my money!

Charged me for a 2 week trial. They refused to cancel my membership until AFTER I received an RMA number, but they refused to give me an RMA# until after the 2 weeks was up, and then I'd have to call back and wait on hold for another 25-82 minutes for their rude customer service agents to give me one! The catch is, I gave them the right to charge my card after 2 weeks of receiving their product!

So, I took out 2 weeks worth of product (which I paid for, they charged my card for $1.95 as agreed), sent the remainder of the product back to them by USPS (with a tracking number), emailed them when I saw from the USPS tracking that they had received back their product and e-mailed them AGAIN to cancel my membership! They now say that they cannot find the product I returned to them. So, I had to cancel my credit card since they refused to cancel my membership! This is a class act lawsuit waiting to happen! From now on, I am looking up company names on BBB and complaint before I purchase anything!


Offender: Central Coast Nutraceuticals - AcaiPure

Country: USA   State: Florida   City: Largo
Address: 12399 Belcher Road South, Ste 140
Phone: 8886928532

Category: Health & Medicine

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