I, as many others, have been ripped off by this company. I should have verified the honesty of this company before I purchased, but like others, with the CREST name behind it, I did not think I had to worry. I purchased the free trial and paid the shipping. Then I received a charge for 88.97 to my account. All I have received is the free 14 day trial. I called the number and they instructed me to go to the website and email support. I sent an email and did not receive a response right away. They finally emailed me today and stated "As stated in the terms and conditions, you have 20 days from your trial order to cancel or you will be sent another fresh 30 day supply of luminousbrites for a total of $88.97." Since there was a back log, my postage was dated December 11th. My account was charged for the order on December 4th. When I physically received the free trial it was on the 13th or 15th. I did not even have 20 days to determine if the product works or to cancel before they charged me the 88.97 on December 29th. I NEVER RECEIVED another fresh 30 day supply of luminousbrites for them to charge me the 88.97. Therefore I requested a refund, which it appears I am stuck with!!! I am writing to warn people to investigate before they buy from any company.
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