During the weekend of August 7th I had entered this supplement store located in downtown Ottawa to make a purchase. After walking in roughly 5 minutes later the cashier spoke to her co-worker, who then asked me if I needed any assistance. I responded with "No", and took a look around the store in a casual fashion as I had only briefly been inside once before. I had a question for the cashier, and while waiting in line, I was automatically asked basically to leave. Her exact words were "Would you mind stepping outside?", as if I had done something to offend the customers.
On my way to the bus station I kept asking myself, what had happened and what I had done to receive such a cold shoulder. Once I got home I searched the internet and finally found the company's website where I immediately expressed concern as per my mistreatment by the staff at this location. Almost a week later I had received an e-mail from the VP of operations who claims that I had been potentially deemed a threat by the staff because apparently they claim I had been hiding, and crouching.
In all fairness, I do not have anything against the company just the staff of this store branch and the treatment I received there. I have since become an occasional customer of the Carlingwood branch where I have yet to have any kind of problem, or conflict.
Tony
Ottawa, Ontario
Canada
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