This company is a joke literally! I don't know if they have a staff full of retards but it took me forever to get my cancer meds. Not only that my insurance is making me use this pharmacy for whatever reason. I am not satisfied with their customer service, you will sit on the phone holding for 20minutes until you speak with a live person. It is the worst experience ever!
Not only that in order to speak with a pharmacist you have to be a member of the FBI. It is hard to get in contact with a pharmacist, they will give you the run around and send you to a technician who in essence does not solve your problem. I have called millions of times and advised them I sent in a new prescription but for some reason it is always lost, so my doctor will not write another.
Billing is just a disaster! You will ask for statements but do not get them. I am just sick of the run arounds with this company, it truly needs to be shut down. We are talking about specialty medications here.
So if you have BCBS, you better fight with them to use an alternative or drop them!
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