Usacomplaints.com » Health & Medicine » Complaint / Review: Walmart - Pharmacy left me without my life sustaining medicine. #332240

Complaint / Review
Walmart
Pharmacy left me without my life sustaining medicine

I had seen through Walmarts advertising that certain medications were less expensive. I went to walmart at approx. 6:00pm and transfered my prescription. The Pharmacist told me 20 minutes and it would be ready. I decided to shop, after all thats why the meds are cheap, so you will shop while you wait. I came back at 7:10pm to find they were closed.

These meds are for Diabetes, Blood pressure control, thyroid and Choloesterol. There was no sign at drop off stating what time they closed, so I assumed they closed when the store closed.

What I am angry at is that the whole time shopping, the store made several particular announcements over the PA system introducing products, etc. And this Pharmacist never bothered to page me that he was closing. If It was so close to closing time at drop off, then he could have, should have told me to stand by or that he was closing soon. If this had been an individual, elderly or not, that was waiting for heart medicine, this could have been fatal. I notified right away store management, but there was nothing they could do.

I believe that this was an uncaring, unprofessional Pharmacist who really should be in another field and not allowed to dispense medicines. As it is i was scared missing my medicines overnight and my numbers were extremely high the next day.

The next day I went to pick up my meds only to find that the Pharmacist was out to lunch for an hour. I waited and they finally showed up late 15 minutes. Then I find that they did not have all my meds and what they did have they filled the prescription wrong. I was not alone in my anger as others wating had other ordeals with the.

If Walmart does not respond to my corporate letter, they have lost a customer.By the by, I went to Kmart who understood my problem, discounted the meds and filled my prescition in 15 minutes.


Offender: Walmart

Country: USA   State: Pennsylvania   City: Mechanicsburg
Address: Carlisle Pike

Category: Health & Medicine

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