On February 26 I contacted the ASF office to cancel the membership I had with Wolrd Gym in Laurel, MD, as I had moved out of the state of Maryland. I was instructed to fax a letter of cancellation to your offices, which I did.
Unfortunately, my membership was not cancelled, and I continued to have charges coming out of my checking account from March until May when I closed my account because of these charges. I have received a bill in the amount of $120 for June, July and August. I do not owe anything to this company and deserve a refund for the 15 months of charges I received after cancelling this membership. I called their office today, and was told that nothing could be done until the past due amount was paid. I will not continue to pay for something which was cancelled on February 26.
To resolve this problem, I would appreciate a full refund of the 15 months of dues I paid after cancelling my membership ($435) and for this membership to be CANCELLED, AS I REQUESTED FEBRUARY 26. I have already sought the help of the Better Business Bureau.
0 comments