Complaint / Review
Smart Step Insurance
Fraud charge to my checking account

I just found I've been charged for $20 every month over a year by this monkey business company.

I also found that this is a insurance that offered through BOA but I never actually hear or receive anything from them.

BOA told me, on a phone, that they can only go back 60 days but nothing more.

They said Federal Regulation E is only good for the charges to debid card but not the checking account.
I'm going to my branch and talk to them to get a full refund or change my banking bank.