Usacomplaints.com » Health & Medicine » Complaint / Review: Wu-Yi Tea / LivingLean - LivingLean My credit card was charged for 3 months after I received an email telling me that my subscription would be cancelled. #314462

Complaint / Review
Wu-Yi Tea / LivingLean
LivingLean My credit card was charged for 3 months after I received an email telling me that my subscription would be cancelled

I ordered some weight loss tea from Wu-Yi in February. A subscription to Living Lean was automatically added to the order. I used the product and was not satisfied so I cancelled any future orders on March 25. I stated that I would also like to have the Living Lean subscription cancelled. I received an email confirmation that my Wu-Yi subscription was cancelled and the email also stated "LivingLean is a seperate company, so I will go ahead and have them cancel your subscription with them as well." I thought that was the end of it. However, I continued to be charged $19.95 on my credit card in April and May. When I called to try to re-cancel, I was told by Wu-Yi that I would have to contact the other company and the Living Lean company told me that they would cancel the subscription but would not reimburse me for the two months that I was charged. I explained that I had an email confirming that both were being cancelled in March but they told me that there was nothing they would do.


Offender: Wu-Yi Tea / LivingLean

Country: USA   State: California   City: Ontario
Address: 5300 Ontario Mill Parkway, Unit 4
Phone: 8664495567

Category: Health & Medicine

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