Usacomplaints.com » Health & Medicine » Complaint / Review: Cvs - Cvs sells defective product and knows it. #312984

Complaint / Review
Cvs
Cvs sells defective product and knows it

On 6/9 I purchased a First Choice Home Drug Test. This product advertises itself as 99.9% accurate. I took the test and it showed negative for marijuana. I even called Inverness (the makers of this products) and they verbally said it is definatly negative. She then also added their product has a 50ng cutoff. To add insult to injury even had the nerve to congratulate me. I then consulted with my doctor who told me not to rely on this test kit since it is not accurate. She followed it up by sending me to a large chain lab.

On Wednesday I received the results. 89ng. So according to what Inverness stated in regards to the cutoff this test should have shown a positive result.

After an argument with Lina the store manager at CVS she was unwilling to refund my money. It took me contacting corperate who made Lina reverse her decision. I just received $16.04 back on my credit card.

So let the public beware, CVS doesn't stand by the defective products they sell, refuses to remove defective products from their shelves and are just plain IDIOTS!!!


Offender: Cvs

Country: USA   State: New Jersey   City: Toms River
Address: 1795 Hooper Avenue
Phone: 7322791430

Category: Health & Medicine

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