Usacomplaints.com » Health & Medicine » Complaint / Review: 24 Hours Fitness - Put me through collection 2 month after membership cancelation. #298894

Complaint / Review
24 Hours Fitness
Put me through collection 2 month after membership cancelation

I joined this location and agreed to have the membership dues withdrawn form my checking.
I was supposed to pay my initiation fees myself separately in installments.
I used the club about 4 times within 3 month, i just used it for swimming and their pool chlorine content was so high, my skin was burning for days after using their pool.
I tried another location, but it was too far from work.
I also found the place filthy, showers had clumps of hair everywhere, i even found a used tampon on the floor...
The other thing i got disgusted by was the co-ed sauna where men would come in in full workout gear, tennis shoes and all, after a workout, all sweaty and stinky, to sweat more.
I complained twice and their manager had to tell these people to leave the sauna.
I then decided to cancel my membership, after paying 3 month, but my initiation fees were still due.
When calling to cancel, i was told that these fees would be canceled as well.
I did not hear anything for 2 month, and now, i am getting a letter from a collection agency to collect these fees.
24 hours fitness never warned me or sent me a bill telling me these fees were still due, why did it have to cone to this?
Nothing in writing in their M. O, do not trust what they say, they lie!


Offender: 24 Hours Fitness

Country: USA   State: California   City: San Francisco
Address: 1645 Bryant Street

Category: Health & Medicine

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