Usacomplaints.com » Health & Medicine » Complaint / Review: Colonmate - Refused refund after product has been returned. #297989

Complaint / Review
Colonmate
Refused refund after product has been returned

Through an email solicitation, I was enticed into ordering a 14-day trial product from Colonmate. Before the trial period was over, I was automatically shipped a two-month supply. I refused receipt of the product and notified the company. My understanding was that I had to use the trial shipment within the trial period before I decided for further shipment.

According to the company, the trial period started when order was placed, not when product was first used. The company refuses to refund my money because I did not retunr the product with an RMA number. (They finally agreed to refund half the price). I just do not see paying for a service or product that I have not used.


Offender: Colonmate

Country: USA   State: California   City: Glendale
Address: 3600 Oceanview Blvd. , Suite 2
Phone: 8664407533

Category: Health & Medicine

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google