I have been a member of Gold's Gym in Raleigh, NC for over a year. A Body of Change personal trainer talked to me about getting a personal trainer to "enhance" my workout. For the first few months, everything was great. Then in August they changed the manager and the trainers at the location I work out at. At the end of August, I spoke to the new manager about my financial standings and that I needed to freeze my account. I was told by him that I needed to put something in writing and that he guaranteed that it would be taken care of immediately.
Well, to my surprise, I was charged at the end of September for the monthly fee. I called the corporate office to see what happened. The representative that I needed to speak to was busy with a client and would call me back. That was 31/2 weeks ago and I have yet to receive a call. Every time I go to Gold's gym, I never see any Body of Change employees-not even the Body of Change manager. I was looking around today for ways to contact Body of Change on the internet and came across a report written by a client of Body of Change (in LA) with the same situation.
I have not gotten as far as she has, but it is obvious that Body of Change is a scam.
If you want a workout-don't hire a trainer!!!
Theresa
Raleigh, North Carolina
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