I ordered a Crimson Heart 911MedAlert Pendent and paid $35.94 including taxes and shipping. When it arrived several weeks later what I received looked like something that came out of a bubble gum machine. So I contacted the company. This is their response...
Hello XXXXX, so sorry for the problem, please choose any other item and we will exchange it for you, If you choose an item that is more expensive, you will receive a 20% discount on the difference and Free shipping..
THANK YOU! XXXX XXXXXX, Customer Service Manager 911Medalert.com - 805 428 3565 (10 am to 5 pm Pacific Time)
Well I choose another item at an additional $23.00. It arrived yesterday. It's what the company calls an Amazon. It's suppose to be a black onyx bracelet. When it arrived yesterday the emblem was scratched and tarnished. The black onyx looks like glass beads. I'm very disappointed. I have sent another message to the company about my dissatifaction. I haven't gotten a response.
Please do not order anything from this company.
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