Usacomplaints.com » Health & Medicine » Complaint / Review: Bromley Health Center - Dr. William Bromely II - Office Staff stole my cash payment and said I never paid it!. #278081

Complaint / Review
Bromley Health Center - Dr. William Bromely II
Office Staff stole my cash payment and said I never paid it!

I was a patient of Dr. Bromley's for many years. I moved out of state so he is no longer my doctor but I must say that he is a wonderful doctor, very attentive and takes the time to explain things to you. He was very helpful to me during very difficult times in my life and always answered my questions thoroughly. Unfortunately, you must be careful of the office staff. Please make sure to save all receipts for cash payments. I have never had a problem with paying what is due but when my insurance switched, my copay changed and I was unaware of it. I then had a $55 dollar balance. I drove to his office during a lunch break, withdrew money from an ATM just a few buildings down from his, payed my bill in cash, was issued a receipt but I did not save it. Months later, the office said I never paid it. I even told them that I had my bank statement showing I withdrew money right down the street which is nowhere near where I lived at the time. They told me 'oh well, we have no proof that you paid it'. Someone in that office pocketed the money and now I have to pay the bill again! It is a shame that his employees are stealing from him and his patients. He needs to take another look at who is handling his bookkeeping.


Offender: Bromley Health Center - Dr. William Bromely II

Country: USA   State: New Jersey   City: Audubon
Address: 726 South White Horse Pike
Phone: 8565466666

Category: Health & Medicine

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