Complaint / Review
Professional Fitness - Beyond Fitness
Refused to give me account information, in order for me to cancel their Auto-renewal after the 6month contract peiord was over ripoff

I was enrolled in Professional Fitness at the University Area in Charlotte, NC for 6 months. The contract someone has fine print about them having the right to charge you every month after that 6 month period, as a part of auto renewal.

I was aware of that and so 2 months before my membership ended I asked my new trainer (3rd trainer change) to get me my account and other information in order to send in the form to "Beyond Fitness" in Raleigh, which is another alias for the same company.

For two months, the University Professional Fitness did not transfer my information to my new gymn trainer (who also belongs to Professional Fitness in the same city!) and now, inspite of a 60 day notice, I will be charged an extra month for the slacking work ethics of the employees. I have sent a cancellation form which is well before October charging period now.

I truly advise everyone against this company cause they will make you repent spending your money on these terrible trainers and pathetic customer service.