I signed up for Lady of America in New Port Richey back on 9/25/02 with a three year contract. I was very unhappy with the gym and within 6 months stopped going, but still paid for it as I was under contract and reading the contract there was not a way to cancel it.
On 9/1/05 I requested the membership be canceled as the contract would be up on 9/25/05. I was advised it could not be canceled at that time as I didn't give 30 days notice. I then, wrote a notice to have it canceled and they demanded I turn in my card. I was told it would be canceled effective 10/25/05.
Since then I have called, stopped in, written to the home office and they still will not cancel my membership. I have been hung up on, told there was no one there to help me, no management available, that the account has been canceled and every other lie they could come up with. I contacted my bank and they advised me they could do nothing to help me as I approved the money to be taken monthly.
The local gym has changed hands a number of times and every time I talk to them, they tell me to contact the home office. I call the home office, they either hang up on me, tell me to contact the membership serves at National Fitness or lie and say it will be canceled.
Due to timing issues, the last payment they tried to get didn't go through. Today I received a letter from National Fitness demanding 83.47 or they will do whatever they have to to get the money.
I am so fed up with all of this. I want my 22 months of payments back, plus bank charges. Nothing I have tired has help, so if anyone has any suggestions, please let me know. At this time, I can't afford a lawyer so I am stuck doing this on my own.
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