My order No. 33573, Transaction ID 233617493, was placed on 31 March. Since that time I have regularly emailed enquiring as to the whereabouts of the order. I was told that because the product must be shipped to Ireland it was delayed because of increased security (!!!). On 30th May I requested a refund; I received no response to that email or to the many sent after that date. The last time I contacted the company was the 26th June, with no result.
Charlotte
Renaix
Belgium
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