I went to Results Weight Loss Center in hopes of loosing weight and the main thing I told them was that I did not want to be on a meal plan which is why I choose them versus one of the other centers. I was told that the cost for one (1) year would be $1000.00 and included th epills and snacks that I would need.
I was told to sign here, sign here and sign here not realizing that if you change your mind, you have 3 days to do it and do it in writting.
I was also told that my weight loss was guranteed, that I would loose 3 - 5 pounds a week. I was given a months worth of pills, a weeks worth of snacks and told to follow all instructions and I would loose the weight.
I followed their instructions and guess what, I put on weight.
Then, a week later, I went back for my first (and only) follow-up. I am basically punished for not eating more of what I was told to eat. I was then told that I would need their other pills and more snacks and to eat different stuff than what I had been eating. Mind you now, I had just spent close to $200.00 in foods that I did not have in my house so that I could eat what I was told to eat. The exact thing I didn't want to be forced into doing.
I became so stressed out that second week that I decided not to go back. I told them I wanted to cancel and I was told that I could not get a refund.
Here I am being forced to $1000.00 for services NOT rendured.
Isn't that supposed to be against the law?
I wrote letters to the company (not to mention that the address for cancelling was wrong to begin with and if I had cancelled in 3 days, they would not have received it), and to the credit people telling them about this.
Explaining that I have no problem paying fo rthe services and products I received but to pay for a years worth of services when all I received was one (1) week, was simply not right. The credit people (GE MONEY _ CARE CREDIT) said it's not right and I will receive a credit but I am still awaiting that. I don't believe it will happen.
Results Weight Loss Center's Director of Operations (Grant Morse) wrote me back stating that he is empathetic and understanding of my circumstances but not able to process a refund after 3 business days.
Because I was told to sign here, sign here and sign here and I did not actually read their rediculous cancellation policy, they can not rendure me a refund.
In other words, that would be about $850.00 out of their pockets and their not going to do that.
Oh but they did offer me an extra month of services and said that I don't have to purchase the products. Crap. That's not what the people in the centers are teling you.
I wish I knew someone that could go into this place and see how they are treated and forced into paying for a 1 year contract even if you receice no product or service.
They took advantage of me. They knew I wanted to loose the weight. They NEVER told me I could pay as I went, I fould that out after the fact by a relative of mine who by the way has stopped going as well.
Another relative of mine signed up the same day I did and aparently changed her mind the next day without writing a letter to cancel.
Companies such as this should be out of business. They play on your emotions and take advantage of you.
They charge you for services and products you do not receive. This is supposed to be a crime. How is it Results Weight Loss Center is getting away with it???
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