Usacomplaints.com » Health & Medicine » Complaint / Review: Salon Del Sol - Hair extension damage. #226458

Complaint / Review
Salon Del Sol
Hair extension damage

On April 26th I visited Salon Del Sol to possess hair extensions put into my hair by Tiffany Perrin. I've been a person of Salon Del Sol for quite some time and also have been pleased with their support. Nevertheless, this time around it had been false. I closed a waiver saying I'd not contain the salon accountable for any problems that'll happen because of OUR utilization of the extensions (not by problem of the specialist). When I closed, I joked "it isn't like my hair may drop out, right?" She chuckled and stated obviously not. After 5 times, I'd one expansion drop out and ripped my very own hair-root out. I had been exceptionally cautious with this particular fresh hair, when I had invested near to $2000.00. I went directly into observe Tiffany and he or she assured me it had been only a fluke and really shouldnot happen again. I informed her my mind was likewise still tender and he or she assured me the tenderness might move. 24 hours later, I'd 5 more extensions drop out and draw my root out with them all, aswell. I really couldnot enter contact with Tiffany, and so I named an extremely trustworthy Salon in NY, experienced in Excellent measures extensions to request their guidance. They stated it seemed like I'd way too many extensions in my own hair for my hair feel. They recommended me to visit another person nearby to check out the extensions. I visited another respected salon in Richmond, as well as their accusations were established. She advised me the Excellent Extensions hair hadn't been precisely put in my very own hair & most probable, easily quit them in, my hair might proceed to drop out. The stylist advised me my hair might manage a maximum of 3 packages of hair, but Tiffany had employed 6. I named Tiffany and requested her to get rid of them. After I met her the following day, she stated she'd been sobbing all night and was so sorry by what had occurred in my experience. She assured me-she might keep in touch with the dog owner and thought the operator might certainly provide me a reimbursement because of the proven fact that it "was not my problem." (Estimate from Tiffany himself) I requested Tiffany to ensure none of my very own hair was being broken within the elimination procedure and he or she assured me that it was not. She'd to arrange her routine that evening, even though assisting another customer, permitted an apprentice (not really a Excellent measures licensed expert) to get rid of a lot of my extensions. She assured me that it'd be good. Following the removal, I had been surprised to determine that my hair was smaller because of damage and far finer following the removal. She refused that it had been despite I advised her about my bottom level of hair being usually... And she finished my phrase by stating "smaller compared to relaxation and we could not have it to develop out." I ripped the most effective coating with the base and stated "Search, today it is the same!" She didn't understand what to express. I named the salon many times to confirm my reimbursement and was ultimately educated the operator had didn't provide me one, despite the fact that the stylist had explained I earned one. My partner and that I visited keep in touch with her personally, she named law enforcement and stated that Salon Del Sol wasn't accountable and wouldn't return me. She said nothing is incorrect using the hair and nothing was wrong using the stylist. She assured me-she was an expert, therefore she did not make errors. I'm an expert aswell, but I'm individual and so I will make errors. I requested not to get a complete reimbursement, but just for the service-fee refund and also the operator, Denise Latham chuckled in my own experience and stated that I had beennot finding something. She provided simply to provide me a fitness therapy along with a haircut. I had been unhappy with that since that will not repair my smaller, finer hair. She believed to me, "Well, the $2000.00 is not likely to provide your own hair back both." I believed to her that it had been the theory of the problem. I had been guaranteed this wouldn't harm my hair from the styilist which I'd nothing to be worried about. I had been never informed about my very own individual hair thinning. Personally I think that I deserve a complete reimbursement as it was not my problem. Used to do not get this harm because of my own personal activities. The dog owner was condescending and rude, and that I was surprised at how small she cared about myself, a faithful client of three years. I've been visiting this salon regular since 2004 and before that in I had been there with my bridesmaids escaping. Hair done-for my wedding.in my opinion that Tiffany didn't utilize correct way to deploy my extensions as established by 2 additional designers and that I must have been returned. I'm today acutely frustrated because of my hair harm which is very difficult for me personally to visit function, when I work using the public everyday. I'm a pharmacist so when I create a error, I return that individual all their cash since I'd like them to understand I'm sorry and that I wish to maintain their company. I suppose I anticipated others to focus on the exact same viewpoint. I'm viewing a physician quickly as my head continues to be experiencing scratchy and searching red in the hair-extension harm. I really hope you will follow this issue when I am really worried for potential clients and also the possible damage that awaits them.

Thanks

Dr. Kelly


Offender: Salon Del Sol

Country: USA

Category: Health & Medicine

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