Live Bugs in Hill's Feline Prescription Food Ignored by Manufacturer and Alex-Bell Veterinary Clinic in Ohio:
To make a very long and unpleasant experience short: we bought several bags of Hill's feline prescription dry r/d food from Alex-Bell Veterinary Clinic, containing live bugs, identified as drugstore beetles by Hill's.
Brand new bags opened at the Alex-Bell Veterinary Clinic, in front of the owner and other witnesses, contained live bugs (not to mention several other bags we purchased before and after).
The owner, Dr. Diehl, has not helped in investigating, explaining or resolving the problem. On the very contrary: he won't talk or see us. I was not surprised to find several other complaints online. Hill's was not helpful at all either and showed no real interest in investigating the matter.
Needless to say, our cat is now seeing a different vet and eating a different brand of food too.
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