Complaint / Review
Canada Pharmacy - Newton Pharmacy
Insecure database broken into, no concerns for patient privacy! Ripoff

A few years ago I had placed an order on Canadapharmacy.com for a "rare" perscription face cream that was hard to get ahold of in the US, so I gave them a try.

Lo and behold, now a few years later (I've also moved and now have a different name due to marriage) and I get an email from a spammer telling me my prescription is available and it has ALL of my information (old address, old name, etc) that I provided to Canadapharmacy.com! They are the *only* place I've ever ordered anything drug-related and it is the only place this spammer could have gotten my information from.

When I called Canadapharmacy to complain about their break in they didn't seem very concerned, infact they seemed about as responsive as a brick wall in 5 degree weather. All they said they'd do is "add a note" to my account, wtf is that supposed to accomplish? I asked if the company had a security dept email or phone, etc and she said no they really don't have any dept like that.

So apparently Canadapharmacy.com does NOT care about patient's privacy and the fact that some spammer (GENERICS-WORLD / X-WAVE, LTD) had broken into their system and spammed their customers. I won't be using these low lifes again.