This is the most half baked company i have ever dealt with. Melaleuca, Make it very easy to sign up. You can do it right over the net. Your electron Signature is good enough to use to sin up for their products But they make you jump hoops to CANCEL.
First, When I decided to cancel I sent an email, I was told in the return email that I had to call, so I called and the told me I had to send a letter with my original signature. I did that and of course they never recieved it. I called again and asked if I could fax it, and I can.
MY GRIPE: If my electronic signature is good enough to sign up for Melalueca, it should be good enough to cancel. They won't accept an email but they will accept a fax. And they don't offer that info, I had to ask. I assume that too will be lost. Because I was told to call with in 48 hours to confirm they recieved the fax.
Also, If you are considering Melalueca, KNOW these facts. YOU are required to place an order every month - around 50.00 min. If you don't place an order, they will order for you, whether you want it or not. This is how they trap you, whether you sell or not, they don't care, they will gat an order from you.
My last order was place by them - What makes no sence is half my products were back ordered. I have checked into other MLM's and home business, and Melalueca is the only that REQUIRE an order every month. All have minimums for the quarter But if you don't meet them you deactivated as a dealer.
Melalueca, has set up a way to hang on to ther customer base.
First, Easy sign up
Second, Jump hoops to cancel
Third, Required orders.
I quess with little name recognition, this is ther way to hang on to ther customers.
MY Advise: If your looking for a way to make money, find another company, this isn't it. Too expensive, Customer Service is a joke, and reqired orders.
As far a die hard Melalueca Dealers, Don't waste your time trying to change my mind. If my electronic signature was good enough to join, it should be good enough to cancel, Can't Email But they will accept a Fax? Its ther marketing plan to make the cancelation process take forever, the entire time sending unwanted orders and debiting my checking account.
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