I participated in aquatics classes at the Jewish Community Center in Louisville Ky for about five years. I purchased a punch card for the classes as I was not a member. Then the policy changed & you had to be a member to take the classes.
I had purchased 4 punch cards that were not used. On May 17 I returned the blank cards and asked for a refund. On May 24 I received a call from a man who said he could find no record of my purchasing the cards. He said he would keep checking and call me back.
I never heard from him so I called again on July 31. No one answered so I left a message explaining the situation. I have never heard from them. On Aug 23 I called again & left a message for Rachel Wade in the business office. No one returned my call.
I purchased those cards for sometime ago and paid $25 for each card. I would like to have my $100 returned. They won't let me take the classes & they won't give my money back. Thank you for any help you can give me.
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