I went to Best Cuts for a simple eyebrow waxing. I saw a sign that said they were less expensive so I figured I would try them.
The lady was very nice, however, looking back, I feel that she should not have had a licence.
She put the wax on my eyebrows and pulled about 15 times on the same part of my eye. It took the skin off of my eye. There was a strip of skin almost two inches long and a quarter of an inch thick that was pulled off of my face.
I knew that any one else I had ever gone to only pulled 2 times in the same place. On rare occasions they pulled 3 times. Never more than that.
I knew that she was pulling quite a few times, but they had a dispenser that I had never seen before, and figured that the lady had a degree and knew what she was doing.
Boy was I wrong. It begin to get sore while she was waxing, but after that many times I figured it was normal for it to get a little tender. Again, I figured that she knew what she was doing.
When I got home and looked in the mirror, I saw that part of my eye was much redder than any other and that there were little spots of blood. This should NEVER happen with a simple eyebrow waxing.
I called and spoke with one of the manager oif the Temple store. She said that sometimes when the wax gets old it tends to be more rough. She also said that she had not checked the wax in over a week.
So then I called the manager. She said she apologized and that should never have happened. She also said that you should not apply the wax more than 3 or 4 times in one area.
The owner said that she could give me free services. I simply told her that I felt that the quality of the ladies spoke for her business and that due to my experience I know longer trusted the quality of anyone that worked for her. She said that she would do it herself, and again I toild her that her business speaks for her, and that I would be a fool to go back to the place that left a sore that large on my face.
She refused to even give me back the eight dollars that I spent on the eyebrow wax and told me that I would have to speak to an attorney. I could not afford the money for an attorney or the lost salary to take time off, so I had to simply accept it.
I want to get there name out so that no one else has to have a scar - even the lightest one like I have - from something so simple.
Dawn
Temple, Texas
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