I ordered a sample of Hoodia, from Truegenix, there was a 15 day window to cancel, the product came like a day before the cancelation window closed. I called to cancel it on 1/2/06, I spoke with Candice she asked for my zip and said ok order is cancelled. Today 1/19/06 in my mailbox is another shipment, I go online and I was billed a little under $47.00 for a new order of pills, plus 28.00 for a membership to thier online diet program. Evidentally when you cancel with Trugenix it does not cancel your e-curves forced membership; however they dont tell you that. Ive called thier offices several times today and they swear there is no record of my cancellation, but promise that its NOW taken care of.
Buyer beware!!! This company is fraudulent and purposly does not process cancellations and on top of that the product doesnt work, and several sites that appeared to be of any intrest on e-curves have errors and cant come up.
Andrea
port richey, Florida
U.S.A.
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