Complaint / Review
Michael Thurman's 6 Week Body Makeover
Dishonest billing Ripoff

I ordered the 6 week body makeover and decided to cancel a few hours later. I was advised to call customer service, which I did. I was then informed to call the next day between 7:00am and 5:00am to cancel my order because my order had not been received by them yet. I was assured that I would have no problem cancelling my order.

I did call at 7:00am the next day as soon as the office opened. I was met with an extremely rude representative who told me that it may be too late to cancel my order and that they would try. I explained my conversation the day before regarding the cancellation of my order as was basically talked down to and bullied by this rep. I asked to speak with a supervisor and after arguing with this rep for several minutes he finally put on a supervisor who had the same attitude. I told the supervisor about my conversation about cancelling my order the day before and she stated, "Unfortunately, that was not recorded." I could write paragraphs about how they treated me and their tone but it doesn't really matter.

I wanted people to be aware when they deal with this company that they are very shady and I believe dishonest.