Their text is DELIBERATELY misleading and their policy is borderline illegal. They specifically said I had until 3/25 to cancel, and I cancelled on 3/25. But after I did they refused to refund my money, claiming that I cancelled one day late.
They stopped returning my emails and when I spoke to a representative he was rude and antagonizing. He refused to let me speak to anyone else. He literally had a sneering "bring it on" kind of attitude.
They advertise their offer as a 14 day free trail, and tell you when you enroll that you have until a certain date to cancel, but when you do, they point you to some fine print that says you must cancel earlier than they originally claimed.
Clearly they make money off people by telling them they have until a certain day to cancel when they sign up, and then state a different day in their fine print.
As for the product itself: it almost immediately made my teeth ache, and I had to discontinue use. Since I don't normally have sensitive teeth I was very surprised by how much it hurt.
This company and it's policies and bad service are unethical at best. They can say that their service is "legal" by pointing to their fine print, but they deliberately mislead consumers as to how long they have to cancel and probably make a lot of money this way. They already have an "F" rating with the better business bureau, which shows that they have 12 complaints against them that they are ignoring. More people need to spread the word against them and hold them accountable for ripping people off.
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