I ordered Indian hair care products from this website on February 23. Good Karmakola processes it's credit cards using Yahoo Shopping Cart. The item showed shipped on February 23 via UPS Next Day Saver shipping. When I contacted KarmaKola to get the tracking number, this is where I discovered that I could not reach the company. They have an address in Georgia, Virginia and an address in PQ, Canada. None of the following work: company email, address, phone number, and fax number.
I believe that KarmaKola is a fake eCommerce site.in the USA, I have contacted the following authorities to attempt to find anyone from this company to speak with: Yahoo, Better Business Bureau of Georgia/Virginia, BizRate.com, AXZEL, NetCheck,
and the US Internet Fraud Complaint Center.
On March 15, the merchant finally contacted me and stated that they were shipping my order and including $50.00 in the package.
Well, on March 18, I received my order and discovered that the hair products were not what I ordered and they were used and not in the original package. Basically, they did not send me what I ordered and it was used and the packaging was torn. Plus, they cheated me on the cost of the products and cost of shipping. I paid for UPS 2nd Day shipping for $ 24.91, yet they used USPS for a cost of $6.35. And, there was not a refund or $50.00 in the package. I have photographed the items that I did receive and compared it to their website (as EVIDENCE).
I am still pursuing my complaint with BBB, NetCheck and the US Internet Fraud Complain Center, and the Providence of Quebec.
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