Complaint / review / scam report
Scam, Disrespectful, Rude, Misleading, Only Discount & $65 per doc visit, Prescriptions orders from Canada

Complaint / review text:
I bought this with John Aye his # is 800-594-4046 ext 1667 (that the # no longer works if you try to get him & his Managers name Mimi ext 1601) Because I have evidence & recording of the calls, that I would have dental & vision that would be provided & no deductible with my dentist in Mountain Home AR, that would be in network, also the local vision centers & on doctor visits & no deductible on medical, but basically nothing is covered, if you were going to have surgery, it says up to $2k & everybody knows that here in the US, you cant have any surgery done for that. I purchased this in good faith, but have called & spoken to Jennifer (been very disrespectful several times & mistreated by her, very rude) & other representatives, that inform me that the closest places for dental & vision are in Branson MO, that is 3+hrs drive away. And only says that is what the policy is & that is what it says... But None of that info was said or told when purchased. Only Everything is covered & no deductible...

The initial payment in May 2016 of $284.95 & $60 for the dental and vision, then $149.95 a month (total already paid $1034.70) & $30 a month (total already paid $210) have been made & I do have evidence of all the payments. This is a scam & the amounts that they pay up to Do NOT equal up to the amounts paid in per year, so requested a refund or prorate & they dont want to give any money back.

I request a refund or prorated amount back, since it is NOT or what was sold or promised. Cause only covering up to $65 per doc visit and only up to 3 visits a year for medical, is not fair or what I purchased.

I know they font sell, but I want a refund of the full amount or at least haft the amount I paid in. Cause it isn't fair that pay them all that money for just $195 in doc visits in a year of coverage, plus the medicine, they make you order it thru Canada...

Contact information:

Offender: Domitila

Country: USA   State: New York   County: USA   City: Syosset   Zip: 11791
Address: 160 Eileen Way
Phone: 8776939095

Category: Health & Medicine


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