Roger's Video told me I could return a video game accessory if unopened. I was buying it as a gift and was not sure if the recipient already had one.
When I tried to return it, they would only exchange it for the exact same item.
To make it worse, they told me to come back in a week when the manager was in.
So I bought a useless product and am stuck with it because Roger's video lied to me and they will not empower their employees.
Next time I am going to Wal-mart. Roger's Video *.
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