I bought a bed for my daughter and two parts were missing from the boxes! I called the customer service and they told me that they would get it ordered. It has been over a month now and I still do not have the parts and they will not tell me when they will be in! I have called once a week to find ...
I bought a brand new leather chair, couch, and ottoman in November. Today, (8 months) later, a repair patch that was covering a cut on the chair's cushion came off. Why did it have a repair patch on it in the first place? I bought it new, not damaged. Anyway, I went to the Ashley Furniture store ...
My husband and I purchased all of the furniture from our home during their New Year's Day sale this year. We took delivery at the end of February. Six weeks later our brand new dining room table with finished wood was buckling! The entire table is doing it! We called Ashley and they told us it's ...
Lucas sales rep for Ashley sold me a bed frame and mattress assured me the mattress would fit. First item wrong on delivery is the standard box spring was not compatiable. Ordered low profile a month later when that came still to high apparently the ULTRA low box spring was needed SOMETHING the ...
My husband and I have recently bought over $4,000 worth of furniture from Levin within the last 10 months, including a recliner we are suppossed to pick up this week. Our couch and loveseat combo we bought in August busted within 6 months. Recently we just had a repair man come out who agreed that ...
This company is hopeless. I gave them an order on April 21st.By 8th May I had received nothing so contacted them by e mail. I received the reply 'We would just like to inform you that payment for order number 120421-144459-3739 has cleared. As all items are packed by hand please allow 5-6 working ...