I used to be a Store Manager at The Brick, it wasn't one of the largest locations either. On weekly basis we delivered close to $200,000 and I had 5-6 customer service issues because something went wrong. Delivery didn't happen, product was damaged, etc. This was 5% of our total business, so if you think you guys that are here whinning and complaining like a bunch of little babies are just being stupid cuz for a gigantic company like The Brick it's impossible to not have 5% issues, and better to have issues with idiots like you than other people.
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