Usacomplaints.com » Furniture & Equipment » Complaint / Review: Jordans Furniture - 3 month old sectional sagging and losing shape. #851867

Complaint / Review
Jordans Furniture
3 month old sectional sagging and losing shape

I went shopping at Jordans to get a sectional in March. I selected my design and material choices and was informed it'd be as much as 6 months for that producer in Florida to help make the sofa. 10 months passed also it was nearly Holiday. I had been likely to possess a home high in people but still no sofa. I named and was informed that a few of the items for that sofa were on backorder from CHINA, that ought to have now been my first idea. They questioned basically might choose another material choice they had on the ground. And so I resolved, since I truly required a sofa, about the orange/grey microfiber choice they'd accessible also it was shipping in my experience mid-December.

After 30 days, the sofa started to tear in the joints about the chair pads. Named Jordans and informed them I thought I'd a faulty item. They explained it was fixable, delivered a technology out, and he "mounted" it. No further releases atleast. Even more time has handed and below we're in March. The sofa looks aweful. It is loose occasionally and also the tufts within the chair pillows where the joints satisfy aren't any longer indented like they must be. They're smooth and appears just plain aweful. Other individuals who begin to see the couch usually request "did you not simply purchase this sofa? What is wrong withit?" LOW QUALITY is what is wrong withit.

I called Jordans all over again, I delivered them pictures of what I had been attempting to display and some tips about what I had been informed: "That's REGULAR deterioration and never protected underneath the producer's guarantee." "WHAT?! After 3 MONTHS it is regular to get a completely new sectional to appear the way in which quarry does?" was my first issue. To that we was rudely questioned "Well how frequently would you utilize it?" I actually donot learn about about other people available, but like a household we utilize our sofa daily. Following the hustle and regression of operating lifestyle, we plop ourselves along about the sofa to look at some Television every evening. I am confident that is regular right? Used to donot understand I had been suppossed to change between your sofa and ground every evening to help make the sofa last

Therefore $1800 for nothing is what I am picking out. Exactly what a poor solution to conduct business!


Offender: Jordans Furniture

Country: USA   State: Massachusetts

Category: Furniture & Equipment

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google