I had thought Jordan's to be a reputable store above pushing and misrepresenting extended warranty contracts. I was wrong. When purchasing a leather couch in I was also sold a warranty plan and told that "whatever" happened the plan would provide coverage. I was not informed of any ...
I purchased numerous rugs from Jordan's and bought the stain protection. Awful service. It took 2 weeks to just get an appointment to have someone come out to try and remove the stain. It clearly will not come our (hot chocolate). I have had to call and call and call because they have not called ...
Purchased two beds, totalling over $3000, using the Jordan's Powercharge (no interest and no payments for a year). Made the purchase in April as part of their Monster Deal. If the Red Sox won the world series, I get the stuff for free. Six months later they win and I think I'm in the clear. I hear ...
My husband and I looked at a sofa in the Natick store to be delivered to New Hampshire. Salesman told us delivery fee would be $69. He gave us his business card so I have his name. We declined to order at that time so we could look in other stores. I returned a week or so later to see the sofa ...
I purchased a couch at Jordan's Furniture. It was a custom fabric. We told the salesperson we had 2 small dogs and needed a fabric that would not run/pull. She choose a fabric and kept running her nails across it saying "this is my paws and claws test" and that it was "virtually ...
We purchased a floor model sectional. We did recieve a good price. We purchased the fabric care and all. We got the item home and 3 months later the seams on all the cushions started to rip. We called the store who sent a rep. He tried to repair but failed. A master seamstress was dispatch and he ...