I purchased a dining room set, and a living room set from Rooms to Go on April 2nd. I purchased in Covington, LA. The first time the delivery people came they only had the table and chairs. No sofa set.
Five out of the eight chairs were damaged and the pedestal to the table was chipped. They called me to verify receipt of the merchandise, in which I told them of the damage. They then sent out a technician to check it out. At least he agreed it had to be exchanged. So we set up another date to have it delivered. This time they came out at 7:30 pm and it was pouring rain. (1&1/2 hours late from the time promised) They could not bring the items in because they were not wrapped. Another waste of my time. So another delivery date was set. This time they only brought the sofa set. The Sofa & the ottoman were damaged. So back that went. Then they have the nerve to call me and tell me they are coming out but they don't have my chairs or pedestal on the truck, just the sofa & ottoman. I stopped them right there and told them no delivery until all items were delivered at one time. So, finally, another wasted day waiting for rooms to go and don't you know the sofa is damaged. Forget about rooms to go unless you have a lot of time & money to piss away. The quality is definitely not there for what you pay.
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